- Author: Fraser Coombes (Managing Director)
- Published Date: 9th June, 2026
Ray White Hamilton Property Management Managing Director Fraser Coombes recently contributed to a LawNews article discussing the growing use of artificial intelligence in Tenancy Tribunal applications.
The article reports that some property managers are seeing increasingly lengthy and complex claims, with applications containing extensive documentation and large compensation requests.
In the article, Fraser commented:
“With the advancement of artificial intelligence, it is not difficult to put something quite comprehensive together and make it read like the tenant is an expert, when in fact they are not.”
"A tenant can have the best application in the world and sound like a clued-up tenancy law expert, but if they can't present or articulate what's in their application when sitting in front of an adjudicator, it falls down quickly."
The article also notes that the Tenancy Tribunal has seen an increase in the apparent use of AI-generated material and is preparing guidance on the use of AI in Tribunal matters.
As AI technology continues to evolve, it will be interesting to see how it influences tenancy disputes, property management, and Tribunal processes in the future.
You can read the full LawNews article online for further insights into this emerging topic.